Whereas the Saveez Gold is a product/mobile application/website/intermediary offering digital gold services, in the capacity of an intermediary only, and is operated and controlled by SAVEEZ FINANCIAL SERVICES PRIVATE LIMITED, having CIN U67190TG2021PTC148251, and its registered office at 6-3-678/1, 102, BHAN'S AAROHAN PLAZA BEHIND JOY ALUKAS PANJAGUTTA HYDERABAD Hyderabad TG 500082 IN. That the same may hereinafter be referred to as the ‘Platform’ or ‘Company’.
Whereas you, the user (which expression shall mean and include ‘customer’, ‘investor’, ‘your’, ‘yours’, ‘his’, ‘her’, ‘it’, ‘its’, etc., and the said expressions shall be inter-changeable, unless the same is repugnant to the context otherwise) by accessing, and/or registering, onto the mobile application or web-based service of the Saveez Gold, are hereby deemed to have read and understood the following privacy policy. It is therefore advised that the User carefully read and understand the present privacy policy, as also the terms and conditions available on https://www.saveez.in/terms-and-conditions.php. That in the event the user has any doubts/questions he may refer to the Frequently Asked Questions (FAQ) section available at https://www.saveez.in/faq.php or address the same to support@saveez.in. On accessing the services on the platform the user hereby is deemed to have read and understood the present privacy policy and the terms and conditions, as also all supplementary terms and conditions and policies.
Whereas the present privacy policy shall be deemed to be applicable in full force whenever the User shares any personal information or any other User personal data on the platform, or any of its pages or services.
Whereas Saveez holds, processes and uses the User’s data with security and confidentiality. The User is to carefully read and understand the present privacy policy before registering on the Platform or using any of the services offered by the Platform. That on registering on the Platform the User is deemed to have read the present privacy policy.
Whereas Saveez has contracted with Augmont Goldtech Private Limited (hereinafter referred to as Augmont) for processing the transactions related to sale/purchase/transfer/redemption/refund, etc. of digital gold. That the User is therefore called upon to also read and understand the terms and conditions of Augmont Gold (available at https://www.augmont.com/terms-conditions) and the privacy policy of Augmont Gold (available at https://www.augmont.com/privacy-policy).
Whereas the User by registering onto the platform and using the services therein is deemed to have read and understood the privacy policy and terms and conditions of Augmont and shall be bound by the same.
Whereas the present privacy policy shall provide for the manner in which Saveez shall collect, store, use, deal, transfer, disclose and process User data provided on the Platform. That the present privacy policy shall be applicable for the data provided by the User to Saveez, and its authorized affiliates and partners, but shall not be applicable for any data that is shared by the User with any third party or collected by any third party, whether or not such third party was brought to the notice of the user through the use of the Platform.
Whereas the present privacy policy shall be read alongside the terms and conditions and the provisions therein shall be read harmoniously.
Whereas the User shall be bound by the present privacy policy, as also any additional policy or scheme of dealing with user personal data that maybe informed by Saveez to the User from time to time.
In order to provide the services on the Platform, as also to comply with applicable laws, Saveez collects the following User Information;
Contact information.Saveez collects the User’s name, email, mobile number, phone number, user's image, home address, street, city, state, pincode and country. The User should ensure that information provided is true and correct and Saveez or Augmont hold no responsibility for any wrong information furnished. In addition, Saveez may also collect information relating to the IP address of the User which maybe used as permitted under the applicable law.
KYC. For utilizing the services on the Platform Saveez and Augmont require the User to complete Know Your Client (KYC) process. For the said purpose Saveez may contract with any third party to carry out KYC verification of the User. In addition, Augmont shall also be at liberty to carry out any KYC requirements as per its needs and applicable laws. That the User shall provide information relating to KYC to such third party, as maybe engaged by Saveez from time to time. The user is called upon to carefully read and understand the terms of use and privacy policy of such third party, and on providing such information to such third party it shall be deemed that the user has read and understood and is agreeable to be bound by the terms of use and privacy policy of such third party. That the information which maybe collected for carrying out KYC, may include phone number, e-mails, adhar card number, PAN Card number, proof of address, income proof, etc. In addition, the User may also be called upon to verify the KYC credentials through unique One Time Passwords (OTP) that maybe shared with the User on his e-mail/phone number
Payment and billing information. All Users shall be required to share billing and payment information for carrying out transactions on the Platform. Saveez collects the User’s billing name, billing address and payment method when the User carries out any transaction on the Platform. Saveez NEVER collects the User’s information relating to credit/debit cards, netbanking details, mobile wallet information, UPI information, etc. That the said information maybe provided by the User to the payment gateway while using the services on the Platform. The User is therefore is called upon to read and understand the terms and condition, privacy policy and other related literature of the payment gateway before carrying out any transactions through such payment gateway.
Transaction SMS. SaveEZ app needs SMS permission to read & store the transactional sms on our server (https://saveez.in) even when the app is closed or not in use to calculate investment plans like the roundups / proportion plan. No personal sms are read or stored.
Information you post. Saveez collects information the User may post in a public space on the Platform.
Demographic information. Saveez may collect demographic information about the User. These may include the events the User likes, events the User intends to participate in, products bought by the User, or any other information provided by the User during the use of the Platform. Saveez may collect this as a part of a survey also.
Other information. On the User using the Platform, Saveez may collect information about the User’s IP address and the browser the User maybe using. Saveez might look at what site the User came from, as the case maybe, duration of time spent on the platform, pages accessed or what site the user visits when leaving the platform. Saveez might also collect the type of mobile device the User is using, or the version of the operating system the User’s computer or device is running.
Information uploaded on Third Party Platforms.That the User may register onto the platform using social sign in wherein the User allows Saveez to access his information through an already created account on any third party platforms such as Google, Facebook, etc. That the User by registering on Saveez using social sign in hereby consents to Saveez accessing the User’s name, email address, language preference, and profile picture, as uploaded onto the respective third party platform. That in addition Saveez may collect additional information relating to user preferences and activity on the said third party platform. That for more information on how the User’s information on the third party Platform is shared with Saveez the User is advised to read and understand the Privacy Policy and Terms of the respective third party Platform.
Saveez collects information directly from the User. Saveez collect information directly from the User when the User registers on the Platform. Saveez also collects information if the user posts any content on the Platform or ask Saveez a question through phone or email or any channel which maybe available on the Platform.
In addition to the above Saveez may collect information from the User passively. Saveez may use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about the User’s usage of the internet and the Platform.
Saveez may also get information about the User from third parties. For example, if the User uses an integrated social media feature on the Platform. The third-party social media site will give Saveez certain information about the User. This could include the User’s name and email address.
Use of information to contact the User:Saveez might use the information the User provides to contact the User for confirmation of any transaction or use of the Platform or for other promotional purposes.
Use of information to respond to User requests or questions. Saveez may use user information to confirm the User’s registration for an event or contest or campaign and to respond to any user queries or for raising or settling any disputes.
Use of information to improve Saveez's products and services. Saveez may use user information to customize user experience on the Platform. This could include displaying content based upon the User’s preferences. In addition the said information may also be used to suggest additional products or services to the User that maybe offered on the Platform or by any other third party.
Use information to look at site/application/platform trends and customer interests. Saveez may use User information to make the Platform and products better. Saveez may combine information it gets from the User with information about the User Saveez may get from third parties.
Use information for security purposes. Saveez may use information to protect our company, our customers, or the Platform. In addition such information may also be used for reporting compliance of any applicable laws.
Use information for marketing purposes. Saveez might send the User information about special promotions or offers. Saveez may also tell the User about new features or products. These might be Saveez’s own offers or products, or third-party offers or products that the User might find interesting. In addition, the use of the Platform by the User maybe monitored by Saveez and based upon such use additional advertisements, of either Saveez or third parties, and/or promotional materials maybe sent to the User.
Use information to send you transactional communications. Saveez may send the User emails or SMS about the User’s account or any transaction carried out by the User on the Platform.
Saveez may use information as otherwise permitted by law.
Saveez shall share information with third parties who perform services on behalf of or in collaboration with Saveez. Saveez shares information with service providers who help Saveez manage its online registration process or payment processors or transactional message processors. Some vendors may be located outside of India. In addition the information is specifically shared with Augmont in order to process all orders relating to digital gold.
Saveez shall share information with the any parties responsible for fulfilling the transactional obligations accrued by use of the Platform.
Saveez shall share information with its business partners for fulfilling its obligations or for other promotional purposes.
Saveez may share information in order to comply with the law or to protect itself. Saveez will share information to respond to a court order or summon. Saveez may also share it if a government agency or investigatory body requests. Saveez may also share information when it is investigating potential fraud.
Saveez may share information with any successor to all or part of its business. For example, on any restructuring if part of Saveez’s business is sold Saveez may give its customer list, or part thereof, as part of that transaction.
Saveez may share the User’s information for reasons not described in this policy. In such cases the User maybe intimated beforehand.
The User can opt out of receiving Ssveez’s marketing emails. The User shall need to follow the prescribed procedure for opting out of receiving such e-mails. It may take about ten days to process such request. Even on the User opting out of getting marketing messages, Saveez will still be sending the User transactional messages through email and SMS about the transactions on the Platform.
If the User clicks on one of the links to third party websites and/or pages, the User may be taken to websites and/or pages that Saveez does not control. This policy does not apply to the privacy practices of those websites and/or pages. Read the privacy policy of other websites and/or pages carefully. Saveez shall not be responsible for such third party websites and/or pages.
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Mr. Mayur Shinde
Address: 102, Bhans Aarohan Plaza, Panjagutta, Hyderabad, Telangana - 500082
Phone: +91 9777788880
Email: mayur@saveez.in
If you have any questions about this Policy or other privacy concerns, you can also email us at support@saveez.in
Saveez from time to time may change its privacy practices. Saveez may notify its users of any material changes to this policy as required by law. Saveez shall also post an updated copy on its website. In any case, the User shall be solely responsible to periodically review the privacy policy of Saveez and immediately de-register from the Platform in the event he is not satisfied with the privacy policy.
If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's terms and conditions. In addition, to the foregoing, any disputes arising under this Policy shall be governed by the laws of India. That courts situated in Mumbai shall alone have jurisdiction over disputes between Saveez and the User.