Support tickets raised inside the app reach the same team and carry your account details with them, so that is usually the fastest route. Everything else is below.
SaveEZ Financial Services Pvt. Ltd.
6-3-678/1, 102, Bhan's Aarohan Plaza,
Behind Joy Alukas, Panjagutta,
Hyderabad, Telangana 500082
Check the Redeemed tab in the app first — issued vouchers appear there with their codes. If it is missing, raise a ticket with the order reference.
Physical redemption orders and gold sales both carry a transaction id in your passbook. Quote it and we can trace the order.
These are all editable in the app under Account. If verification is stuck, send us the PAN you used and we will look.